Our Accessibility Goals

This website is run by Camelford Town Council. We want as many people as possible to be able to use this website. We aim to use plain language and avoid unnecessary jargon and acronyms on this website. However, there may be pages or documents, such as planning documents or council reports, where complex or technical language is often necessary and used.

If you need information on this website in a different format like an accessible PDF, large print, audio recording or braille we’ll consider your request and get back to you in 7 days.

Tell Us What You Think

We’re always looking to improve the accessibility of this website. If you find problems not listed on this page or think we’re not meeting accessibility requirements, contact us at or call 01840 212880.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


The site has been tested in the following browsers:

• IE8 (basic) and above
• Chrome
• Firefox
• Safari
• Android

Making your computer work for you

There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you. The AbilityNet my computer my way guide [] has helpful advice on customising your computer.


Some Documents on this website are available in PDF format. You need to have Acrobat Reader installed on your computer to view these documents. The reader is free to download from the Adobe Reader download page []. Adobe provides advice on accessibility [] for those who have difficulty viewing documents in PDF format.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below…

1.1.1 Some of the ‘non-text’ content lacks an alt text when larger elements fail to load in time/properly on the device. Due to the variety of devices and connection types that are now commercially available, all non-text elements will have to have their alt text attribute checked.

1.3.1 Occasional elements are encompassed in html tags correctly, leading to poor header indentation as well as the user skipping over some text content when tabbing through the webpage. This can be resolved by ensuring header levels aren’t skipped purely for the sake of style, and instead header levels are used functionally before formally.

1.4.3 Some foreground background contrasts don’t conform to the AA standard, and hyperlinks are occasionally highlighted only via a change in colour. All hyperlinks must also be underlined as a minimum to a change in text colour and background element/theme should be re-evaluated in conformance with the standard.

2.4.6 As per clause 1.3.1 some heading elements are marked as ARIA menus, which causes screen readers to generate much larger dialogue events to users trying to listen to the information held on the site. This can cause navigation errors and confuse users, all ARIA tags are to be verified by best practice.

Any new PDFs or Word documents we publish will meet accessibility standards.

This website was last tested on the 29th of January 2020. We tested all pages on our website, and a range of PDFs available at, and

This statement was prepared on the 30th of January 2020.